FAQ’s

 
 

Here we answer some of the questions you would like to know about our personal loans.

 
 
 

 

Preguntas Generales

 
 
 

¿Qué es CoolCash DR?

Es una microfinanciera que otorga préstamos sin garantía en un plazo de 24 horas, en la República Dominicana.

 
 
 

Acerca de los préstamos personales que ofrecemos

 
 
 

¿Cuánto puedo pedir prestado?

CoolCash DR ofrece préstamos que van desde RD$5,000 hasta RD$160,000.

 
 
 

¿Cuál es el tiempo máximo de reembolso?

Puede pagar un préstamo entre 3 meses y 20 meses.

 
 
 

¿Cuáles son los requisitos?

■ Al menos seis meses (6 meses) de empleo ininterrumpido

■ Aprobación firmada del empleador para la deducción salarial (se proporcionará el formulario).

■ Últimos 2 recibos de pago por nómina.

■ Una carta de trabajo o un formulario de estado de trabajo completo (proporcionado por CoolCash DR).

■ Cédula y/o (licencia de conducir o pasaporte).

■ Un comprobante de domicilio reciente (factura de servicios públicos o extracto bancario, etc.) No mayor de 3 meses en formato PDF.

■ Formulario de solicitud completo (debe estar sellado y firmado por uno de los firmantes autorizados en el informe de la empresa)

 
 
 

Proceso de solicitud de préstamo

¿Cómo solicito?

Puede postularse comunicándose con nosotros al (849) 353-2274 o enviando un correo electrónico a loans@coolcashdr.com.

 
 
 

Gestión de su préstamo

 
 
 

¿Cómo recibo mi dinero?

Una vez que se aprueba su préstamo, los fondos se transfieren directamente a su cuenta bancaria.

 
 
 

¿Cómo pago?

Ofrecemos dos formas de reembolso; orden permanente y deducción salarial. Las condiciones se aplican. Por favor contáctenos para más detalles.

 
 
 

¿Hay algún costo adicional?

Hay un costo de procesamiento de un 1% que aplica a todos los préstamos.

 
 
 

The application process is easy and possible from anywhere you are, making an online request that will be answered within 24 hours. There are no hidden fees and we even take care of the payment process.

FREQUENTLY ASKED QUESTIONS

Loans are available in bands of $10,000 up to $200,000 for first time applicants and up to $500,000 for repeat applicants who pay by salary deduction .  However, for first time standing order applicants, we lend from $10,000 up to $150,000 and for repeat applicants up to $300,000.

Loans are uploaded to any commercial bank account or if you prefer we will provide funds via cheque.

Applications are processed within 24 hours of approval. *

Payments may be made to the following accounts of Cool Loans Limited Ocho Rios branches :

  • Bank of Nova Scotia #601225
  • National Commercial Bank #581051794
  • First Global Bank # 990940002222
  • Sagicor Bank #5503065012
  • Jamaica National Bank #20000011492
  • Jamaica Money Market Brokers # 002400155396

Yes, the new employer will need to sign a salary deduction approval form.

Yes, we will refinance the balance outstanding, once half of the loan is paid.

We currently offer personal loans which are paid by salary deduction or standing order.

  • Six months (6 months) of unbroken employment
  • Signed approval from employer for salary deduction (form to be provided)
  • Two last recent pay slips
  • Valid Identification (driver’s license, national ID , or passport)
  • A recent proof of address (utility bill or bank statement etc.)
  • Completed Cool Loans application form
  • Processing fee charged is $1000.00 for loans up to $100,000 and 1% of loans over $100,000.00

Interest will be prorated to the date of payment and if there is an overpayment it will be refunded.

All loan payments must be made promptly to avoid penalty.

Yes, we have a referral program in place to reward existing customers. We also have special promotions at times which we communicate to our customers by social media and other means based on the unique requirements of the promotion.

We adhere to the regulations of the Data Protection Act 2020. Please review our Privacy Policy for more details.

The application process is easy and possible from anywhere you are, making an online request that will be answered within 24 hours. There are no hidden fees and we even take care of the payment process.